A new telephone system recently was activated at the International Office, bringing with it changes to the ways you can access staff members. The changes are designed to make it easier for you to reach staff members, as well as improve the way staff members can reply to calls.
For starters, each staff member now has a direct number so you can reach him or her without going through the switchboard. If you need to call someone at the International Office and don’t know the direct number, though, you now can dial “1” followed by the extension number when prompted to reach that person.
The new system offers Kiwanis staff many new features to help manage and respond to telephone messages. When you call the International Office, listen carefully to the recorded greeting, which explains changes and new options such as dialing:
0, for the Operator
1, for a known extension number
2, for merchandise, information, and requests
3, for the Kiwanis International Foundation
4, for the staff names directory
Also, previous extension numbers beginning with “3” have changed. You can learn the new number by pressing “4” for the names directory, or “0” for the operator.