Anyone who has Caller ID has probably experienced a time when they saw a name come up on their ID and they had an emotional reaction. Sometimes the reaction is positive,and other times maybe not. When certain people call, we may smile and be excited to get the call. There also may be other names that elicit totally different reactions. If you are leading, my question for you is "How do people react when they see your name on their Caller Identification." Do they smile because they know they are about to have a pleasant/positive experience, or do they groan and try to decide if they can avoid the call? Just something to think about... (and maybe take some action if required)
Posted
Apr 25 2008, 06:04 PM
by
Rob Parker