This week, we focused on a couple of big chapters - not big in length, but big in the content and applications for both Kiwanis and personal development. In Kiwanis, everybody is in a position of leadership. It's a huge strength for us. And if you're not in a leadership position this year, there's a chance that you will be next year. But with leadership, hopefully comes the opportunity to respond to complaints, work within your passion, and learn to listen well. There were a couple of things that we spent some time mulling over.
1. People complain because they care. When someone takes time out of their day to call or e-mail an "opportunity for improvement," they could have been doing something else more fun. And many times the small concerns are the result of something bigger that needs to be solved. It just takes time to have the conversation to discover the real problem.
2. While passion is important, it shouldn't be at the expense of a balanced life.
3. What was interesting about listening was that people admitted that they listen better at work than they do at home. Others have had the crucial conversation with their significant other to set expectations about when to listen and when to offer advice.
How have you learned to handle these critical issues? Have you had a moment when you realized that things were not going the way you had planned? How did you fix it and how do you avoid slipping back into the old habits? What else stuck out to you in these chapters?
Posted
Oct 28 2008, 10:40 AM
by
Michelle Morrison